Key Benefit Administrators Wins Top Workplace Award

Key Benefit Administrators is awarded a "Top Workplace" designation for the Charlotte region.

On September 28, 2017 the Charlotte Observer recognized Key Benefit Administrators (KBA) as a Top Workplace in the Charlotte region! KBA was ranked #2 overall in the Midsize Company category, outranking eight (8) other companies in the same category. In addition to the workplace award, Key Benefit Administrators also received a special award for work / life flexibility (a distinction earned from employee responses on the anonymous survey administered by Workplace Dynamics).

Lydia Velasquez, Adam Lamberts and Craig Frazier attended the awards celebration in uptown Charlotte to represent KBA and to accept the award while meeting some of the other top ranking companies from the Charlotte region.

“One of the things that makes this award so special is that it is based on an anonymous employee survey, letting the employees decide which companies truly are Top Workplaces,” says Craig Frazier, Vice President of Human Resources and Marketing for Key Benefit Administrators. The survey consists of 24 questions covering the areas of alignment, effectiveness, connection, management, employee engagement, leadership and the basics (like pay, benefits and flexibility).

Lydia Velasquez was interviewed by the Charlotte Observer for a special article in the Sunday section discussing in her view, why Key Benefit Administrators was selected for this award. Lydia mentioned the executive team at Key Benefit investing time and resources into the Leadership Development Program including involvement from Larry Dust the CEO. She mentioned the opportunities at the company and ended with a quote that sums up the culture at Key Benefit Administrators, “You go through ebbs and flows (at any job), but the people that I work with care and have that genuine family feeling.” For KBA that translates into a powerful family culture and work environment for employees and a strong value proposition for customers.

See the full article here:

The work / life flexibility special award recognition was affirmation of the success of the company telecommuting program and growing work from home employee workforce. Several years ago Key Benefit Administrators made the decision to expand the telecommuting capabilities of the organization, developing a strategic advantage both for employees and for customers. Employees love the additional work / life balance of telecommuting and customers seem to appreciate the dependability and service regardless of local outages or inclement weather that may otherwise limit service capabilities within an office setting.

Doug Claffey, CEO of Workplace Dynamics (the research and consulting firm that administers the Top Workplaces program) said, “Fundamentally, we believe engaged employees drive productivity and results.” Key Benefit Administrators continues to find ways to engage employees while balancing business priorities within a family-friendly culture.

In coordination with the Charlotte Observer, local employees were encouraged to nominate their company as a Top Workplace. Organizations in the Charlotte metro area with 35 or more employees were eligible to participate and 868 companies were invited to the evaluation process. Eighty-four (84) organizations representing 17,425 employees agreed to participate in the survey and 55 companies ended up scoring high enough to be recognized as Top Workplaces for the Charlotte region.

See the list of the top winning companies here: