Welcome Thomas Health Employees!

Network Provider Links:

Tier 1 – Thomas Health Provider Link

Triangle Health Plan Network is the Thomas Provider Network.  When you search for a provider using this link, you will see Triangle Health Plan Network.  This means services provided by that provider will be allowed at Tier 1.

Tier 2 – Cigna Network Link

Benefits provided by a Cigna provider will be allowed at Tier 2.  Services other than office visits, will require an exception. Exception forms are available on ADP and in human resources.

If you utilize a Cigna provider without an approved exception, the service will be denied and no benefits will be paid.

Member Login Link:

Member Login Link

Use this link once you are eligible to access the following:

    • View/Request ID Card
    • Claim Status and Explanation of Benefits (EOB)
    • Benefit and enrollee details

The KBA-EZ Health Guide app is also available for both Android and iPhone devices, and it’s free!

If you have additional questions, please contact Customer Service at 800-331-4757, open Monday through Friday 8AM – 7PM (EST).