Welcome Thomas Health Employees!
Network Provider Links:
Triangle Health Plan Network is the Thomas Provider Network. When you search for a provider using this link, you will see Triangle Health Plan Network. This means services provided by that provider will be allowed at Tier 1.
Benefits provided by a Cigna provider will be allowed at Tier 2. Services other than office visits, will require an exception. Exception forms are available on ADP and in human resources.
If you utilize a Cigna provider without an approved exception, the service will be denied and no benefits will be paid.
Member Login Link:
Use this link once you are eligible to access the following:
- View/Request ID Card
- Claim Status and Explanation of Benefits (EOB)
- Benefit and enrollee details
The KBA-EZ Health Guide app is also available for both Android and iPhone devices, and it’s free!
If you have additional questions, please contact Customer Service at 800-331-4757, open Monday through Friday 8AM – 7PM (EST).