Nearly Half a Century of Excellence in Healthcare Innovation

Key Benefit Administrators Population Health and Benefit Solutions

Your Healthcare Administration Expert

KBA is a nationally recognized employee benefits expert because of our competency in working with complex healthcare administration and risk management.

We maintain the oldest and largest database, allowing us to successfully apply our patented process of population health management.

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What Sets Us Apart?

KBA uses a high-tech warehouse of proprietary data to provide the premier level of high-touch service and support to each client and their employees.

The Key Benefit Administrators Difference

With high-tech data and high-touch service, we help clients manage health plans with measurable insights.

Identify. Educate. Engage.

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We take a holistic approach to identifying the health of each member.

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We educate them on their best path forward to achieving and maintaining good health.

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We engage with them regularly to help them reach their health goals.

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KBA is Your Single Source for Administrative Services

With KBA, you and your employees have the key to everything needed for the best benefit management and ongoing health improvement.

  • 5.9-day average claim turnaround time
  • Provider network management & savings negotiations
  • Population health management
  • Transparent pharmacy benefit management
  • Data management & detailed reporting through our EZBenefits system
  • Comprehensive claims and care management
  • Employee education outreach & support
  • Full scope administration including COBRA, HSA, HRA, FSA, & more

High-Touch Client Services Team

Our service model is the most personal in the industry, tailoring meaningful benefit plans specific to your needs with caring customer service.

High-Tech Meets High-Touch

High-Tech

  • Predictive Modeling: crafting long-term health plan strategies that evolve with you and your members.
  • Custom Solutions: out-of-the-box solutions based on your data analytics, key indicators, trends, and your member population.
  • Compliance: keeping a watchful eye on compliance issues and regulations to keep your plan protected.

High-Touch

  • Relationships: a dedication and investment in the needs of your business, clients, and members.
  • Availability and Dedication: exceptional “wow” services that you and your members deserve.
  • Superior Consulting: turning your health plan data into intelligence, empowering you with the information you need to make meaningful decisions for your plan and your members, for the future.

Beyond Expectations: Real Stories. Real Impact.

“KBA doesn’t just “sell” benefit plans, we assist families through difficult times of filing their claims. We make sure that when the families we serve face critical illnesses or the death of a family member after a long battle with cancer, we step up as a team with compassion to serve the family, the broker and the employer through these difficult times. Members are not just a name in our system with no face, they are people with real needs that become like our family! The KBA Personal Touch.”

J.H., Benefit Consultant at the Key Family of Companies

“We were skeptical when we decided to discontinue our partnership with our long time broker. However, KBA has proven you are the leaders with your actionable data, industry knowledge, and that you will always look out for us - the client. You have provided us excellent programs to control our costs over the many years.”

A.W., CPA/Controller representing a satisfied client of Key Benefit Administrators

“What would we do without you! Thank you for all the education and meetings with our Broker and Internal Team to explain the benefits, plan designs, reinsurance contracts, the ROI with the benefit plans, and negotiations with our unions. We are new in our positions and the knowledge you have brought to our platform has been above excellent. It is partnerships like this that lead our way to being upscale professionals. Thank you for being that partner that takes ownership in the excellent service and providing solutions that make a difference.”

N.H. and J.S., Mayor and Office Clerks for a municipality client of Key Benefit Administrators

Explore the real-world impact of KBA's solutions and see why employers trust us to deliver exceptional results.